Hospitality Intelligence
Where guest experience meets operational excellence.
From kitchens to corporate offices, Sparkle unifies POS, delivery, loyalty, and payroll—so every shift performs and every guest feels cared for.
Built for multi‑unit hospitality
POS & KDS, menu sync, delivery marketplaces, loyalty/CRM, payroll, and daily P&L—connected through an intelligent data layer.
POS & KDS
Live order flow, course timing, and kitchen throughput analytics.
Menu & Channels
Centralized menu sync across first‑party, kiosks, and delivery apps.
Loyalty & CRM
Unified guest profiles with personalization and lifecycle messaging.
Labor & Payroll
Forecasting, scheduling, tips, and Sparkle Payroll integration.
Daily P&L
Automated rollups, COGS variance alerts, and trailing 12 reporting.
Forecasting & Mix
Demand, menu mix, and promo lift modeling to protect margins.
Faster service, higher ticket
Kiosks, table‑side, delivery, and loyalty in one flow.
Personalized stays, fewer bottlenecks
Check‑in flows, upsells, and property analytics.
High‑volume, low‑friction ops
Peak‑time throughput and mobile ordering at scale.
Our Process to Exceptional Hospitality
Strategy grounded in data, design informed by service, and delivery that compounds value over time.
Strategy & Scope
Define outcomes, constraints, and data sources; align on success metrics.
Concept & Design
Turn analytics into interfaces—menus, flows, and kiosks that just work.
Planning & Prep
Map sprints, environments, and integrations for predictable delivery.
Execution & Delivery
Ship, measure, and iterate with real‑time monitoring and playbooks.
Selected outcomes
Ops
−25% average wait time
Kitchen routing & prep timing
Delivery
+8% margin on third‑party
Menu mix & fee controls
Labor
+12% labor efficiency
Forecasting & scheduling
Our 5‑Day Sprint
Clear milestones, fast learning cycles, and tangible outcomes.
Security, Compliance & Trust
PCI-aware payment flows, least‑privilege access, audit trails, and a Data Processing Addendum on request.
Role‑based Access (RBAC)
Granular permissions across stores, regions, and corporate roles.
Encrypted Data Pipelines
In‑transit and at‑rest encryption with key rotation policies.
Audit‑Ready Reporting
Traceability for financials, loyalty, and data access events.
DPA & Data Residency
Standard DPA and region‑aware hosting options.